Housekeeping Floor Supvsr : Residence Inn Boston North Shore/Danvers Job - (danvers, massachusetts) in Boston, Massachusetts For Sale

Description:
Housekeeping Floor Supervisor is responsible for supervising, directing and assuring the completion of all housekeeping tasks assigned to room attendants and housepersons and maintaining IHRs high standards of cleanliness.
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Inspect guest rooms, public areas, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Management. Preferably bilingual.
Thrive on Long Stays
Guests can experience an extended stay hotel on historic Cape Ann : perfect for temporary living, relocating, or corporate housing : in Danvers, Massachusetts. By combining all the comforts of home with all the amenities of a hotel, Residence Inn North Shore/Cape Ann Hotel has perfected the extended stay experience. Energize their day with a hot breakfast buffet in the morning, and leave behind a list of groceries they would like us to pick up in the afternoon for them to prepare in their fully:equipped kitchen. Feel free to mingle with your neighbors at our evening social hour, then retire to their spacious suite at night, with separate areas for sleeping, living and eating. Some suites even feature a fireplace and loft. Residence Inn Danvers extended stay hotel is just a short drive to historic Salem, beaches in Gloucester, Rockport, Ipswich and Marblehead, and the Peabody Essex Museum. Whether traveling to our Boston Cape Ann hotel for business or pleasure, our friendly Danvers hotel staff is here to make them feel at home.
Division: AdministrationRooms : Housekeeping
Division: Rooms : Housekeeping
Facility: Residence Inn Boston North Shore/Danvers
Category: Hospitality
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